Privacy Policy

Our Commitment to Your Privacy

Novyx Labs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We do not share, sell, rent, or trade personal information, including mobile phone numbers and SMS consent data, with third parties or affiliates for marketing or promotional purposes.

Information We Collect

When you interact with our website or services, we may collect the following types of information:

• Name: First and last name for identification and communication purposes
• Email Address: For correspondence, updates, and service-related communications
• Mobile Phone Number: For SMS communications related to your inquiry, appointment scheduling, and service updates (only with your explicit consent)
• Company/Team Name: Optional information to better understand your business needs
• Message Content: Any information you provide in contact forms or inquiries

How We Use SMS Data

We use mobile phone numbers and SMS messaging only for the following purposes:

• Responding to user-initiated requests and inquiries
• Appointment scheduling and reminders
• Service updates and system notifications
• Follow-up communications related to your specific request

We do NOT:

• Send unsolicited marketing messages
• Share your phone number with third parties
• Sell or rent your contact information
• Use your data for purposes other than those you consented to

SMS Consent and Opt-Out

By providing your mobile phone number and checking the consent box on our forms, you agree to receive SMS messages from SignalOps by Novyx Labs. Message frequency varies based on your interaction with our services. Message and data rates may apply.

How to Opt Out:

• Reply STOP to any SMS message to immediately opt out of future messages
• Reply HELP for assistance
• Contact us directly at the information provided below

Opting out will not affect any other communications you may receive from us via email or other channels.

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of SMS communications at any time

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: